A beige massage chair in a modern living room, with a man, woman, and child standing nearby and a dog lying on the rug. The room has large windows with sheer curtains, a coffee table, and framed wall art.

Frequently Asked Questions

Common Questions

Where can I buy a Cozzia chair?

Cozzia chairs can be purchased from our authorized dealers.

What if I experience a problem with my Cozzia chair?

Email Service@cozziausa.com or call 877-977-0656 to speak to our customer service team.

Where can I find my chair's user manual?

All user manuals are available on our User Manuals page.

What is the weight capacity on a Cozzia chair?

All of our Cozzia chairs can safely hold up to 300 lbs.

Is there a height limit on the Cozzia chairs?

Cozzia models are designed to fit anyone approximately 5' to 6'5" in height. The Cozzia model CZ-681 is designed with an extended length footrest, to accommodate an even taller individual. Additionally, the footrest length is adjustable on the following models: CZ-716, CZ-711, CZ-640, CZ-630, CZ-388.

How long has Cozzia been making massage chairs and lift chairs?

For over 20 years, Cozzia's parent company Xiamen Comfort Science and Technology has been a global leader in innovative seating and wellness solutions. Cozzia is proud to be the North American division bringing these unique wellness products to North America.

Where are Cozzia chairs made?

All of our Cozzia chairs are made in our factories in China and Japan.

Where is Cozzia based?

Cozzia's marketing, sales, design team, customer service, and executive offices are based in Los Angeles, California.

How do I clean my Cozzia chair?

To clean your chair you should simply dust or vacuum over the leather, wipe the chair using a cloth moistened in a warm mild soap solution, and then wipe with normal water. Do not use saddle soap, polishes, or waxes.

Still have questions?

Our client services team is here to help with anything you did not find above.

Contact usCall 877-977-0656